Support
Can’t find your question? Email support@sta7us.app.
In the app, you open Settings with the round button at the top right of Home.
What is STA7US?
Every day, STA7US puts together a protocol of tasks that fits your goals, your level and your time. Then it measures how consistently you get it done. Everyone does the core: training, reading, the day’s exercise, cold shower, water, plan tomorrow. On top, you pick extras from five areas: Longevity, Mental, Looks, Posture, Presence. Many tasks get harder over four levels: Starter, Solid, Advanced, Elite.
How do ranks work?
There are seven ranks: Iron, Steel, Obsidian, Titanium, Diamond, Platinum and STA7US. Your Score decides which one you’re on. You earn Score for every completed task, and more with the multiplier from your streak.
The thresholds: Steel from 250 Score, Obsidian from 750, Titanium from 2,000, Diamond from 5,000, Platinum from 10,000, STA7US from 25,000.
What’s the theme of the day?
Every weekday has a theme. It sets the day’s exercise in your core.
- Monday: Set the Tone
- Tuesday: Uncomfortable
- Wednesday: Clear Head
- Thursday: Straight Talk
- Friday: Goal and Limit
- Saturday: Harder by Choice
- Sunday: Taking Stock
How does the streak work?
- Your streak only grows on perfect days. Perfect means everything in your protocol is on Done before the day closes at midnight. Your own tasks count too.
- Your core is the part of your protocol everyone does every day: training, reading, the day’s exercise, cold shower, water, plan tomorrow.
- If your core is done but not everything else, the streak won’t grow. But it stays.
- A day with your core still open breaks it. That’s what freezes are for.
- From a 7-day streak, every task gets a 1.2 multiplier, from 30 days 1.5, from 90 days 2.0. If the streak breaks, you start again at 1.0.
What are freezes?
- A freeze holds your streak on a day your core stays open. It steps in by itself.
- On the first of the month, you’re back to at least two.
- Every seven perfect days add one. Three is the most you can have.
- Freezes only cover days with your core still open. If your core is done, you don’t need one. The streak holds on its own.
- If more days are missing than you have freezes, the streak breaks anyway.
- You’ll see how many you have in Stats under Streak, row Streak protection.
How do I cancel my subscription?
Your subscription runs through Apple:
- Open Settings on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Choose STA7US and tap “Cancel Subscription”.
From the app it’s quicker: Settings, “Manage subscription”.
After cancelling, you can use STA7US until the end of the paid period.
Can I get a refund?
Refunds go through Apple, because Apple sells the subscription: reportaproblem.apple.com. We can’t refund payments ourselves.
New iPhone: how do I get my subscription back?
In the app, tap “Restore purchases” in Settings, or at the bottom of the purchase screen. For now, a subscription works on one device at a time: the one where you last bought or restored it.
Your streak and history are stored only on your old iPhone. If you set up the new one from a backup of the old one, they may come along.
How do I change the language?
In the app: Settings, Language. You can choose English, German, French or Spanish.
How do I start from scratch?
Settings, at the very bottom, “Start over”. You confirm twice. Your Score, streak, history, photos and settings are then gone, and you’re back to day 1. Your subscription stays. This can’t be undone.
How do I delete my account?
Settings, at the very bottom, “Delete account”. You confirm twice. This deletes your account and all data on this iPhone. Your subscription keeps running through Apple until you cancel it. The privacy policy explains which data our service providers still hold afterwards, and for how long.
Does STA7US work offline?
Yes. Your tasks, streak and history live on your iPhone. You only need the internet to buy, to check your subscription and for updates.
My streak is gone. What now?
First think back over the last few days: did your core stay open on more days in a row than you had freezes? Then the streak breaks, and you keep your freezes. Stats shows how many you have, under Streak, row Streak protection. If that’s not it, email support@sta7us.app, ideally with a screenshot of Stats. Your data lives only on your iPhone, so we can’t bring a streak back from here. But we’ll find out what happened.
What data does STA7US collect?
- What you enter stays on your iPhone: name, age, weight, photos, measurements, your answers for “Your why” and the titles of your own tasks.
- For your subscription, the app creates an account with a random ID, without name, email or password (Supabase). RevenueCat uses it to check your subscription.
- We only learn how you use the app and when it crashes if you agree (PostHog). The app asks from your second day, on Home. You can change it any time: Settings, Privacy, “Share usage data”.
- Everything else is in the privacy policy: sta7us.app/privacy-en.
Is STA7US medical advice?
No. It’s not a substitute for medical advice. If you have a pre-existing condition, talk to your doctor first. If something hurts or you feel dizzy, stop right away.
How old do I need to be?
STA7US is for ages 16 and up.
Contact
support@sta7us.app. If something isn’t working, send a screenshot and tell us your iOS version.